Compliance tracking for Canadian clinics.

Every directive, policy, staff certification and training record for your clinic, in one place.

Built for Canadian clinics. 14-day free trial. No credit card required.

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What Back Office Hub tracks

  • Medical Directives
  • Delegation Arrangements
  • Clinic Policies
  • Certifications
  • Professional Licences
  • Training Records
  • Credentials
  • Agreements

Everything your clinic needs for compliance

All Compliance Documents

Directives, delegations, policies, certifications, licences, training records, credentials, and agreements in one hub.

Staff Compliance Tracking

Assign required documents to staff. Track completion, flag gaps, and verify evidence uploads.

Automated Reminders

Reminders before expiry, escalating at 3, 7 and 14 days overdue, with the clinic admin copied at day 14 so nothing lapses quietly.

Expiry and Renewal Dashboard

See what is overdue, due in 30 days, or pending signature at a glance. Compliance score at the top.

Clinic Team Access

Give your clinic team the right access. Admins manage clinic-wide records; members see their own requirements and requests.

Export and Audit-Ready

Export records to CSV for audits or reporting. Filter by type, status, category, or assignee.

Certifications and Credentials

Track professional certifications, licences, and credentials with issuing authority and reference numbers.

Secure and Private

Secure authentication. No patient health information stored. Operational compliance tracking only.

Simple to set up, powerful to use

  1. Create your clinic – Sign up, name your organization, and invite your team in under 2 minutes.
  2. Add your documents – Upload directives, policies, certifications, and credentials. Set renewal dates and assign to staff.
  3. Stay compliant – Get reminders before deadlines, track completion gaps, and export for audits.

Built for your team

Keep your clinic's documents, staff training and renewals clear for everyone on your team.

  • Clinic Owners – See your clinic's documents, staff requirements and outstanding gaps
  • Office Managers – Manage reminders, staff training and audit exports for your clinic
  • Medical Directors – Review and sign your clinic's directives and oversee renewals
  • Nurse Practitioners – Track your own certifications, training and assigned directives within your clinic

Data Security and Privacy

What we do

  • All data transmitted over HTTPS with TLS encryption
  • File uploads stored in encrypted cloud object storage
  • Role-based access: clinic administrators see clinic-wide records; members see their own
  • Your clinic's data is isolated from other organizations
  • OAuth authentication (no passwords stored)
  • Payment processing via PCI-DSS Level 1 certified Stripe

What we do not store

  • No patient health information (PHI)
  • No clinical records or patient charts
  • No personal health numbers or OHIP numbers
  • No credit card numbers

Frequently Asked Questions

Does Back Office Hub store patient health information (PHI)?
No. Back Office Hub tracks operational compliance documents only: directives, policies, certifications, staff credentials, and agreements. It is not an electronic health record (EHR) and does not store patient charts, clinical records, diagnostic data, personal health numbers, or OHIP numbers.
How is my data transmitted and stored?
All data is transmitted over HTTPS with TLS encryption in transit. File uploads are stored in encrypted cloud object storage (S3). Database records are stored on managed cloud infrastructure. Authentication is handled via OAuth, so we do not store passwords.
Who can access my clinic's data?
Access is role-based. Clinic administrators can view clinic-wide records, while regular members can view their own requirements and requests. Your clinic's data is isolated from other organizations. Platform administrators can view organizational data for support purposes only.
Where is my data hosted?
Data is stored on managed cloud infrastructure. For specific hosting location details, contact us at healthopsrx@gmail.com. We are transparent about what we can and cannot confirm regarding data residency.
How are payments handled?
All payment processing is handled by Stripe. We do not store credit card numbers or banking details. Stripe is PCI-DSS Level 1 certified, the highest level of payment security certification.
What third-party services does Back Office Hub use?
We use Stripe for payment processing, Resend for transactional email delivery (reminders, signature requests, notifications), and Manus OAuth for authentication. Each service has its own privacy policy governing data handling.
Can I export or delete my data?
Yes. You can export your records to CSV at any time using the in-app export feature. If you cancel your subscription and request deletion, we will remove your organization's data within 30 days. Backup copies may persist for up to 90 days before being purged.
Is Back Office Hub PHIPA-compliant?
Back Office Hub does not store patient health information, so PHIPA obligations related to PHI custody do not apply to the data within this system. However, we follow security best practices including encryption in transit, role-based access control, and organization-level data isolation.
Who operates Back Office Hub?
Back Office Hub is operated by SKR Nursing Professional Corporation, based in Ontario, Canada. For privacy-related questions, contact healthopsrx@gmail.com.

Built for Canadian healthcare clinics

Shannon Kenrick-Rochon, Nurse Practitioner and Assistant Professor

"We built Back Office Hub because we needed it ourselves. After years of running a clinic on binders and spreadsheets, we built the tool we wished existed."

Shannon Kenrick-Rochon, NP, Founder, SKR Nursing Professional Corporation

Nurse Practitioner and Assistant Professor, NOSM University,

Connect with Shannon on LinkedIn