Simple Pricing. Built for Clinics of Every Size.
Pay monthly or save 30% with an annual plan.
Less than an hour of admin time a month, and no more scrambling before an audit.
Choose the plan that fits your clinic. All plans include a 14-day free trial. No credit card required to start.
Start Free TrialStarter
For solo practitioners and small clinics (up to 5 staff).
Monthly: $59/month
Annual: $495/year
Save $213 per year with annual billing. Equivalent to $41.25/month when billed annually.
- Up to 50 records
- Up to 5 team members
- Core compliance tracking: contracts, directives and policies
- Automated renewal reminders
- Staff certification tracking
- Document storage and retrieval
- CSV export
- Email support
Professional - Most Popular
For growing clinics with multiple providers (up to 15 staff).
Monthly: $119/month
Annual: $999/year
Save $429 per year with annual billing. Equivalent to $83.25/month when billed annually.
- Everything in Starter
- Unlimited records
- Up to 15 team members
- Audit-ready compliance reports
- Priority support
- Advanced permissions and administrator controls
- Medical directive management
- Delegation records
- CSV and Excel export
Enterprise
For multi-location clinics and large practices (up to 50 staff).
Monthly: $249/month
Annual: $2,090/year
Save $898 per year with annual billing. Equivalent to $174.17/month when billed annually.
- Everything in Professional
- Up to 50 team members
- Multi-clinic management
- Onboarding call with Shannon
- Custom template setup
- Dedicated support
Detailed Feature Comparison
| Feature | Starter $59/month or $495/year | Professional $119/month or $999/year | Enterprise $249/month or $2,090/year |
|---|---|---|---|
| Records & Documents | |||
| Records | ✓ Up to 50 | ✓ Unlimited | ✓ Unlimited |
| Document types (directives, policies, certifications, etc.) | ✓ | ✓ | ✓ |
| File attachments (upload & download) | ✓ | ✓ | ✓ |
| Document templates | ✓ | ✓ | ✓ |
| Digital signature requests | ✓ | ✓ | ✓ |
| Document upload requests | ✓ | ✓ | ✓ |
| Bulk document operations | − | − | ✓ |
| Team & Access | |||
| Team members | ✓ Up to 5 | ✓ Up to 15 | ✓ Up to 50 |
| Role-based access (owner, admin, member) | ✓ | ✓ | ✓ |
| Team invitations via email | ✓ | ✓ | ✓ |
| Admin controls | − | ✓ | ✓ |
| Multi-clinic management | − | − | ✓ |
| Compliance Tracking | |||
| Staff compliance tracking | ✓ | ✓ | ✓ |
| Required-for-all assignments | ✓ | ✓ | ✓ |
| Compliance score dashboard | ✓ | ✓ | ✓ |
| Compliance gap reporting | − | ✓ | ✓ |
| Per-staff compliance detail view | ✓ | ✓ | ✓ |
| Reminders & Automation | |||
| Email reminders before expiry | ✓ | ✓ | ✓ |
| Auto-send requests on record creation | ✓ | ✓ | ✓ |
| Auto-renewal at reminder date | ✓ | ✓ | ✓ |
| Priority email reminders | − | ✓ | ✓ |
| Custom email branding | − | − | ✓ |
| Reporting & Export | |||
| Dashboard with filters | ✓ | ✓ | ✓ |
| CSV export | ✓ | ✓ | ✓ |
| Excel export | − | ✓ | ✓ |
| Compliance report export | − | ✓ | ✓ |
| Advanced dashboard & filters | − | ✓ | ✓ |
| Support & Onboarding | |||
| Email support | ✓ | ✓ | ✓ |
| Priority support | − | ✓ | ✓ |
| Dedicated account manager | − | − | ✓ |
| Custom onboarding | − | − | ✓ |
| SLA guarantee | − | − | ✓ |
Frequently Asked Questions
- Is there a free trial?
- Yes, all plans include a 14-day free trial. No credit card required to start.
- Can I switch plans later?
- Absolutely. You can upgrade or downgrade your plan at any time from your organization settings.
- What currency are prices in?
- All prices are in Canadian dollars (CAD).
- Can I pay monthly or annually?
- Yes. You can choose monthly billing or annual billing. Annual billing saves 30%: $213 per year on Starter, $429 per year on Professional, and $898 per year on Enterprise.
- How does annual renewal pricing work?
- Annual plans renew automatically at the price you originally subscribed to unless you change plans. New-price changes do not reprice your existing Stripe subscription.
- Does this store patient health information?
- No. Back Office Hub is designed for operational compliance tracking only. It does not store, process, or transmit protected health information (PHI).
- Is this legal compliance software?
- Back Office Hub is an operational tracking tool. It helps you stay organized but does not constitute legal advice or guarantee regulatory compliance.
- Can I invite my whole team?
- Yes. Each plan includes a team member limit. Org admins can invite members by email, and each member gets their own login with role-based access.